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GUIDE

  • join membership guide
  • order guide
  • Payment guide
  • Shipping guide
  • Exchange/Return guide
  • Refund guide
  • Guitar guide
[join membership] Through the menu, the user enters the terms and conditions of the agreement, the consent of the privacy policy, and the entry into the form of a subscription form. Sign up, and you'll be free to use the service for free.
You don't need to enter all the information you need to fill in when you order.You can always participate in joint purchase and auction events.Members You can participate in events and discount events.
Product order Next step is done

- Step1: Merchandise retrieval
- Step2: Place in Cart
- Step3: Log member ID or bihoewon order
- Step4: Create an Order
- Step5: Payment method selection and settlement
- Step6: Order Success Screen (Order Number)

If you are a bihoewon order, please make sure you have noted the order number and the approval number (at the time of payment) in step 6.If you are a member, save it automatically. You don't need to manage it.
In case of heavy payment, you can call the credit card company for safety.Identification of the theft card or order of another person in the checking process, etc. If you suspect that you are not a normal order, you can either postpone or cancel the order arbitrarily. 

Mutongjang Deposit can be deposited directly from PC banking, Internet banking, telemarketing, or near banks.  
Entered The name of the purchaser and the statement of actual deposit must match, and a deposit must be made within two days. Deposit will be deposited. Otherwise, the order will be canceled automatically.
  • Shipping Directions : Parcel Service
  • Delivery area : National territory
  • Shipping cost :
  • Delivery period : 3day ~ 7day
  • Shipping Instructions :

    - The tile will be delivered to you via courier service or gyeongdong door-to-door delivery, and furniture and accessories will be delivered to you via gyeongdong Parcel Service

    - You should pay extra for Jeju Island and the mountain range.(eobantego in advance.))

    - Delivery dates take 5-7 days (excluding weekends) per order. (Jeju and mountain mountainous regions can vary according to climate.)

    - Your order will be checked and shipped after confirming the item you ordered.However, depending on the type of merchandise, the delivery of the goods may be delayed.


Before exchanging and returning 1522-4806You have to take it as a reception..


If exchange and return are possible (common)

- Obaesong euro If mailed, you must receive a request for reception within 2 days from the date of receipt of the delivery date.

- Product damaged item is identical to same product I'll do it.. (meil mutilated during shipment)(utego@naver.com)As  attachment)


If replacement and return are not possible (tiles)

- Product characteristics that are difficult to use to determine whether the packaging has been compromised and the packaging is damaged.

- Custom goods

- Purchased returns due to changes in purchase decision

- In case of loss or damage to the merchandise due to the responsible cause of the customer's responsibility.However, to confirm the contents of the product, Jeoe Packaging Packaging

- The exchange or return of a simple change requires customers to pay back a round-trip delivery fee.

  (However, please understand that if only ganeung properties are damaged during the migaebong condition, it is not possible to process returns.)


If replacement and return are not possible (Furniture and Susan)

- Product creation goods (size change and structural change)

- Replacement returns due to exchange change

- In case of loss or damage to the merchandise due to the responsible cause of the customer's responsibility.However, to confirm the contents of the product, Jeoe Packaging Packaging

Upon receipt of a refund, we will refund your payment amount within 3 business days after confirming your return checks.
Payment of credit card authorization is canceled by credit card payment cancellation.
(However, if the credit card payment date can be charged according to credit card payment date, the credit card company will process the refund fee in the credit card company.
It is possible.)
Other information Period of use The deposit generated by the order will be converted to the actual available deposit after 20 days from the completion of the delivery completion check. For 20 days, it is classified as a reserve fund. Migayong reserve is a collection of orders that have not been made available for purchase, such as returns and cancellations. Available reserves (reserve reserves minus reserve deposits) can be used immediately upon purchase of goods. Terms of use Minimum purchase reserves (available deposit funds) are 0 won when using reserve funds.Maximum available reserve deposit (maximum amount of disposable funds) is ‘ unlimited ’ when using reserve. Extinction condition Deposits accumulated for purchase / refund will be canceled together.When membership is withdrawn, the reserves automatically disappear.The reserves will expire even if there is no accumulated accumulation of additional reserves for three years from the date of the last installment.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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